Catering software

The software that runs the business, not the cooking.

An enquiry arrives, you price it against what the food actually costs, the deposit confirms it, and the job lands on the board, the calendar and the roster at once. One system for the whole of that, instead of a spreadsheet, a calendar and an inbox that never agree.

Check a date with Fig & Thistle

The days they can take a booking, and the markets they are out at.

September 2026
OpenNearly fullLooks busyBooked outClosedOut trading

Saturday

12 September

Booked out
3 events+15%

Two bookings already on this day.

Already on

Saturday is full because two jobs are on. Your customer sees a shape and a time — never who, never where.

The four moments

Four places a catering job goes wrong

Not features. The parts of the week that cost you money, in the order they happen.

  1. 01

    You cannot say yes quickly

    The enquiry asks about a Saturday in March. Answering means checking a calendar, a roster and your own memory — so the reply takes a day, and the fast caterer got the job.

  2. 02

    You price it by feel

    A number that sounds right, built from last year’s number. Whether it covers the food, the crew, the travel and the gas is something you find out afterwards, if at all.

  3. 03

    It changes, and everything drifts

    Head count moves from 80 to 110 a fortnight out. The quote, the shopping, the crew and the invoice all have to move with it, and each one is a separate act of remembering.

  4. 04

    You never learn what it made

    The money came in and the money went out, in different weeks, into one bank account. Which jobs were worth doing is a feeling rather than a figure.

How it works

One path, from the enquiry to the money

Each step hands the next one everything it needs, which is the only reason it is faster than doing it by hand.

  • 01

    The enquiry lands

    From your own site, your booking page or an embedded widget — already carrying the date, the head count and the service.

  • 02

    The quote builds itself

    Priced from your menu and your packages, against what the ingredients actually cost, so the margin is visible before you send it.

  • 03

    The deposit confirms it

    The customer accepts and pays in their own portal. The lead becomes a booked job without you re-typing any of it.

  • 04

    The day runs, and reports back

    Crew rostered, the run sheet printed, and afterwards a profit figure for that event rather than for the month.

  • From your phone

    Caterers are not sitting at desks. Neither is their crew.

    Two things follow from that, and most catering software gets both wrong.

    A real app, not a squeezed desktop

    The day, the money, the menus, the team, the orders and the pipeline are all built for a phone — because that is where you are when you need them.

    Your crew need no account

    A callout arrives as a text. They tap yes or no, and the answer lands on the board. Casual staff will never install an app, and they do not have to — which also means putting the whole crew on it does not change your bill.

    What the job made

    The P&L builds itself, and says what it cannot know

    The menu you priced from is the menu it costs from. Each line resolves against what you actually paid, rolls up, and the day reports back — until a cost it cannot derive, which it names rather than calling zero.

    Event Hartwell Wedding Sat 26 Sept · 80 guests
    Quoted $6,200
    Package Grazing & shared mains
    • Grazing table measured $412
    • Slow lamb shoulder measured $486
    • Charred greens, three salads from recipe $214
    • Dessert grazing estimated $128
    Rolls up to Food & goods $1,240
    Revenue$6,200
    Food & goods from your purchases −$1,240
    Crew 22h off the roster −$836
    Overheads recovered −$540
    Fees card, actual −$112
    Travel gap No distance on this event
    Net $3,472

    Margin withheld — one cost is unknown, so this is not what the job made.

    How a number is graded

    An estimate says it is an estimate

    Every figure the software works out carries where it came from. A price it measured and a price it guessed do not get to look the same, because one of them is a number you would quote a customer from.

    QUANTITYMeasuredEstimatedPRICEACTUALSboth knownMeasuredESTIMATEDthe weaker one winsESTIMATEDthe weaker one winsEstimatedESTIMATEDthe weaker one wins
    A perfect supplier price against a guessed quantity is still a guess. That is why an AI-drafted recipe can never badge as measured.
    The provenance ladder. A number is only as strong as the weaker of its two inputs — the price and the quantity — so an AI-suggested recipe can never badge as measured, however confident it looks.

    03In their words

    Caterers who love CaterCloud

    The moment I realised this was actually working was waking up in the morning and having the leads in my inbox already — without chasing the business. I've gone from one booking a month to three or four.

    Michelle

    Owner, Michelle's Catering

    50–60% of leads converted

    Michelle, Michelle's Catering
    1 / 5

    Who it is not for

    Where CaterCloud is the wrong answer

    Said plainly, because finding out in month two is worse for both of us.

    You need a point of sale

    CaterCloud does not run a till or take counter payments. If your problem is a queue at a window rather than a diary of booked jobs, a POS is what you want.

    You want to build on an API

    There is no public API, no API keys and no SDK. If your plan depends on wiring CaterCloud into your own systems, it cannot be done today.

    You are a restaurant with table service

    The whole model is an event with a date, a head count and a quote. A dining room does not have those, and nothing here would fit.

    Questions

    What people ask before they start

    What is catering software?
    Software that runs the parts of a catering business that are not cooking: the enquiry that arrives, the quote you send back, the deposit that confirms it, the crew you roster, and what the job actually made once the food and the labour are counted. Most operators do these in a spreadsheet, a calendar and an inbox that do not talk to each other.
    What should catering software include?
    At minimum: real availability so you stop quoting days you cannot work, quoting that prices from your own menu rather than a blank template, a deposit that converts an enquiry into a booking, rostering for the crew, and a per-event profit figure. If it cannot tell you what a job made, it is a calendar with extra steps.
    How is catering software different from a generic CRM?
    A generic CRM has no concept of a date that can be double-booked, a quote that reprices when the head count moves, or a deposit that turns a lead into a confirmed job. It models a sales pipeline; catering is a scheduling and costing problem with a sales pipeline attached. That is why most caterers who try one end up back in a spreadsheet for the half it cannot hold.
    How much does catering software cost?
    CaterCloud starts free, with paid tiers for unlimited quotes, events and multiple locations. Nothing is priced per seat, so putting your crew on it does not change the bill. See the pricing page for current plans.

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