Embeddable widget

Website Chat Widget

A floating bubble on your own site. Opening it starts a conversation that arrives in the same inbox as your enquiries, against the same customer record.
paste into your pagePaste this
1<iframe src="https://crm.catercloud.io/embed/chat/<your-key>" width="100%" height="640" frameborder="0" style="border:none;border-radius:12px;" title="Chat with us" loading="lazy"></iframe>
Generated by the same function that writes the snippet in your settings, so this is the shape you will actually paste.

What it does

On your own site, doing real work

Starts a CaterChat conversation from your published site, lands it in your inbox and notifies you. It shares one public key with the quote and menu widgets — one config per tenant, three surfaces.

01 · their site

Your own website

Wherever you already send people. One block of HTML, pasted once.

02 · the widget/embed/chat/<your-key>
03 · your account

Where the result lands

In CaterCloud, against the customer, on the same calendar and pipeline as everything else.

DrawingWebsite Chat Widget — where it sits
Sourcesrc/app/(embed)/embed/chat/[key]

01One snippet, no plugin. It works on any site that lets you paste HTML.

02The key in the URL is public by design and scoped to one widget config — it is an address, not a credential.

03It is a conversation, not a quote. And it is a person answering: there is no promise that a bot handles the enquiry for you.

04Nothing here needs a CaterCloud-built website. If you have one, the same widget is a section instead of a paste.

Questions

What people ask before pasting it

Where does the code go?
Anywhere you can paste HTML — Squarespace, Wix, WordPress, Webflow, a hand-built site. It is one snippet and it does not need a plugin.
Do I need a CaterCloud website to use it?
No. These are built to go on the site you already have. If you do build your site with CaterCloud the widget is a section instead of a paste, but the widget is the same one.
What is the key in the snippet?
Your own embed key, which CaterCloud generates and shows you next to the copy button. The one above is a placeholder — the rest of the snippet is exactly what you will paste.
What can it not do?
It is a conversation, not a quote. And it is a person answering: there is no promise that a bot handles the enquiry for you.

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